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Membership Reservations

To align with social distancing guidelines, entry will be limited and staggered. Members are required to reserve a timeslot to gain entry to the park. A valid membership number is needed to reserve your timeslot. Memberships are non-transferrable, only those Named Adults, Children, and Guests on your membership will gain entry through this reservation. If you are planning a visit with people who are not covered under your membership, you will need to reserve tickets for them at the same/adjacent time slots through and they will need to redeem their tickets through one of the indicated booths.

For the safety of the visitors, staff, and animals the following guidelines will be implemented:

  • All visitors and staff must wear a face covering
  • Temperature Scans will be done upon arrival before admission to the zoo will be allowed.
  • No membership cards will be printed onsite
  • Visit for a full list of entry requirements

If you need to cancel or would like to be added to a waiting list for a sold out day, send an email to

Members-Only Daily Reservation
Only one reservation is needed for all of the guests covered by your membership. Please make the reservation under the name of one of the Named Adults on your membership.

New timeslots will be released on a rolling basis one week in advance. For example, the time slots for 6/25 are released on 6/18; the time slots for 6/26 are released on 6/19, etc

If your plans change, email with your order number and we can free up the time slot for another member.